Refund policy
Return & Refund Policy
At ABHINUTRA, we are committed to ensuring the highest standards of product quality and customer satisfaction. This Return & Refund Policy outlines the terms and conditions applicable to all purchases made through our website, abhinutra.com
. By placing an order, you agree to the terms stated below.
1. Order Cancellation
Customers may request cancellation of their order only prior to dispatch. Once an order has been processed and shipped, cancellation requests cannot be accommodated.
For prepaid orders, any approved cancellation will be refunded to the original mode of payment within 5–7 business days, subject to standard banking timelines.
2. Eligibility for Returns
Returns and replacement requests will be considered only under the following circumstances:
- Incorrect product delivered
- Product received in damaged condition
- Missing item(s) from the delivered package
To initiate a return or replacement request, customers must notify our support team within 48 hours of delivery and provide the following:
- Valid Order ID or Order Number
- Clear photographs and/or an unboxing video showing the issue
- A brief written description of the concern
Failure to provide adequate supporting evidence may result in rejection of the request.
3. Non-Returnable & Non-Refundable Items
Due to the nature of our health and wellness supplement products, the following items are strictly non-returnable and non-refundable:
- Products that have been opened or used
- Products with broken, tampered, or missing seals
- Orders returned due to personal preference or change of mind
- Refund requests based on product results or effectiveness will not be accepted, as individual results may vary depending on body type, metabolism, and lifestyle factors.
ABHINUTRA reserves the right to decline any return request that does not comply with these conditions.
4. Refund Processing
Upon approval of a refund request, the refund will be processed within 5–7 business days.
Prepaid Orders: Refunds will be credited to the original payment method used during checkout.
Cash on Delivery (COD) Orders: Refunds will be processed via Bank Transfer or UPI, subject to submission of accurate payment details by the customer.
Processing times may vary depending on banking institutions or payment service providers.
5. Replacement Policy
In cases involving damaged, defective, or incorrectly delivered products, ABHINUTRA may, at its sole discretion, offer a complimentary replacement in place of a refund, subject to product availability and successful verification of the claim.
6. Contact Information
For all return, refund, or replacement-related inquiries, please contact our customer support team:
ABHINUTRA Customer Support
Email: abhinutrasupport@gmail.com
Phone No- +91-78897 72937
ABHINUTRA reserves the right to amend, modify, or update this Return & Refund Policy at any time without prior notice. Users are encouraged to review this page periodically for any changes
